What is Riva?
An app for booking chalets and resorts in Al-Ahsa, with real photos of each place and secure in-app payment.
Is Riva licensed?
Yes. Riva is licensed by the Ministry of Tourism.
Are the photos real?
Yes. Photos are taken at the property itself, so what you see is what you get.
How do I book?
Download Riva, choose a chalet, date and period, then pay inside the app. You get a booking confirmation once the payment succeeds.
Which payment methods are available?
Apple Pay, mada, Visa, Mastercard, and Tabby.
Can I pay in installments?
Yes. With Tabby you can split the amount into 4 payments, subject to Tabby's terms and eligibility. The option appears on the payment page.
Is payment secure?
Yes. Payments are processed on a secure page through Payfort (Amazon Payment Services).
Why should I pay inside the app?
So your booking is documented and kept in Riva. Never transfer money to any account outside the app.
If I'm charged and need a refund, how long does it take?
Refunds usually arrive within about 7 days, depending on the payment gateway and your bank.
I own a chalet. How can I list it on Riva?
Contact us through the "Join us" page or Riva's WhatsApp, and we'll help you register.